Positive Feedback on Building Services

Dear Building Management Team, I wanted to take a moment to express our appreciation for the excellent service we've been receiving at Chater House. Over the past six months, we've noticed significant improvements in several areas: 1. The new high-speed elevators have dramatically reduced wait times during peak hours 2. The upgraded conference facilities on the 40th floor are world-class 3. Your maintenance team's responsiveness has been outstanding 4. The enhanced security measures make us feel safe and secure Our clients have also commented positively on the building's professional atmosphere and modern amenities. This reflects well on our firm and contributes to our ability to attract and retain top talent. We're particularly impressed with how your team handled the recent power outage. The backup systems kicked in seamlessly, and communication was clear and timely throughout the incident. As we approach our lease renewal discussion later this year, I want you to know that we're very satisfied with our tenancy here and look forward to continuing our relationship. Please pass along our thanks to your entire team. Warm regards, James Park Managing Director, Kirkland & Ellis LLP